Shipping and delivery
Every order is delivered by courier anywhere in Bangladesh. The delivery charge and timing for your district are confirmed with your order on WhatsApp or by phone.
Delivery times and charges
The charge and the delivery time depend on your district. We confirm both with the price, before anything ships.
Orders placed before 14:00 on a working day are dispatched the same day; later orders go out the next working day. Friday is not a working day. Eid and public holidays add one to three days.
Tracking
When the parcel leaves us you receive an SMS and an email with the courier’s tracking number. The courier calls the number on the order before delivery. If nobody answers, they try again the next day, then return the parcel to us.
Packaging
Shoes travel in their box with tissue in the toe. Bags travel in a dust bag where one is supplied, stuffed to keep their shape, in a sealed courier bag.
Questions
Can I change the address after ordering?
Yes, until the parcel is dispatched. Message 01346-069024 on WhatsApp with the order number.
Do you deliver outside Bangladesh?
Not yet. Orders ship to addresses in Bangladesh only.
What if the parcel arrives damaged?
Photograph the parcel before opening it and send the photos on WhatsApp the same day.
Delivery
How much is delivery?
The delivery charge depends on your district. It is confirmed together with the price on WhatsApp or by phone, before anything ships.
How long does delivery take?
It depends on your district. We confirm the delivery timing with your order.
Can I track my parcel?
Yes. The courier tracking number is emailed when the parcel leaves, and the courier calls before delivery.
Can I check the parcel before paying cash on delivery?
Yes. You can open and check the item in front of the courier before you pay.