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AVÉNA · Bangladesh

Privacy Policy

Chosen one piece at a time, delivered anywhere in Bangladesh.

Browse the collection
AVÉNA সারপেন্ট-ক্ল্যাস্প চেইন ফ্ল্যাপ ব্যাগ – পিচFeatured pieceAVÉNA Serpent-Clasp Chain Flap Bag – PeachPrice on callView the piece

Heels that arrive
before the party

Pumps, mules, slides and sandals in European sizes 36 to 41.

Shop Shoes
AVÉNA গ্লিটার ফ্ল্যাট স্লাইড – নেভিPick of the collectionAVÉNA Glitter Flat Slide – NavyPrice on callView the piece

New arrivals
every few weeks

Small numbers, delivered across Bangladesh.

See New In
AVÉNA ক্রিংকলড লেদার চেইন স্যাচেল – নীলPick of the collectionAVÉNA Crinkled Leather Chain Satchel – BluePrice on callView the piece

Privacy policy

AVÉNA collects the information needed to deliver your order and answer your messages, and nothing more. This page says what that is, where it goes and how to have it removed.

What we collect

  • Order details: your name, phone number, delivery address, email address, what you bought and how you paid.
  • Account details if you create an account: the same, plus your order history, saved addresses and wishlist.
  • Messages you send through the contact form, email, WhatsApp or Facebook.
  • Newsletter sign-up: your email address and the date you signed up.
  • Site usage: pages visited, device type and approximate location, through Google Analytics via Google Tag Manager. This is not tied to your name.

We do not see or store card numbers. Card and mobile-wallet payments are handled by the payment provider on its own pages.

Why we collect it

To take your payment, pack and deliver the order, send the tracking number, answer your question, and, if you asked for it, send the newsletter. We also keep order records because tax law requires it.

Who sees it

  • The courier gets your name, phone number and address to deliver the parcel.
  • The payment provider (bKash, Nagad, or the card gateway) gets the amount and the order reference.
  • Our web host stores the site’s database in its data centre.
  • Google receives the usage statistics described above.

We do not sell, rent or trade your details, and we do not send them to anyone else.

Cookies

The site sets cookies to keep your cart, remember your language, and keep you logged in to your account. Google Analytics sets its own cookies for the usage statistics. You can block cookies in your browser; the cart and the account need them to work.

How long we keep it

Order records: 5 years, for tax. Account details: until you delete the account or ask us to. Messages: 12 months. Newsletter address: until you unsubscribe.

Your choices

Email sale@avenaluxury.com to see the details we hold about you, correct them, or have your account and messages deleted. Order records that tax law requires us to keep are kept but not used for anything else. Every newsletter has an unsubscribe link.

Contact

AVÉNA, Bangladesh. sale@avenaluxury.com, 01346-069024. This policy was last updated on 30 September 2026.

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